CallManager Serviceability

Unanswered Question
Jul 21st, 2008

Using CallManager Serviceability in hybrid topology


In my work we have a hybrid topology that connect a traditional non IP PBX Nortel meridian to a Cisco voice MGCP gateway 3845 Using T1/PRI , all phones are analogue or digital connected directly to the PBX , the voice gateway is connected to CE router which is connected to MPLS cloud

This is the topology : Analogue or Digital phone --PBX---ISR 3845--CE-MPLS cloud + CallManager 4.3

We have callmanager cluster that do a signalling and route plan for the MGCP voice gateways, my question is :


With this hybrid topology is it possible to use callmanager serviceability including Real Time Monitoring, CDR Analysis & Reporting to check QoS , traffic, malicious calls using RTMT and CAR Reports sush as :

CallProcess View

Alert report

Call Activities report

Device Statistics report

Server Statistics report

Service Statistics report

System reports

Device reports


Thanks a lot for your help



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