UCM 5.X AutoAnswer and BAT

Unanswered Question
Jul 21st, 2008
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a) is it possible to have auto answer on/off per line - that is on some lines not all lines on the IP Phone?

b) is there a BAT for doing this on a big bunch of DNs?

Any help on BAT with linux call manager is helpful. Thanks.

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Anonymous (not verified) Fri, 07/25/2008 - 13:12
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A line with auto answer only auto answers if all lines on this phone are in idle state except for the auto answer line. If the number of devices (not including Extension Mobility Device Profiles) associated with a DN is greater than 1, the AutoAnswer setting must be OFF (0).

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/bat/5_0_1_cucm401/bat_ovr.html


That's not true. I just tried it here. Line 2 is the personal line with no auto answer, but with call waiting and voice mail. Line 1 is the contact center line with auto answer on headset.


I set the headset on, and then sent a call into line 2. It's alerting. Then from another phone I called line 1. it auto answered.


Regards,

Geoff


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