Solved: Campus Manager Data Collection

dionjiles · ‎07-21-2008

Does anyone have a problem with Data Collection running a extremely long time.

I only have 300 devices managed and no IP Phones but collection takes 2-3 hours or more to complete. The version I'm running is 5.0.3

Joe Clarke · ‎07-21-2008

If the device IDs changed, then the devices will not be laid out the same way as before. There is no way to fix that except to manually re-arrange the map.

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Joe Clarke · ‎07-21-2008

Data Collection running for a long time could be caused by a few things.

* SNMPv3 in use, but not SNMP contexts for VLAN polling have been configured (thus STP collection will take a long time)

* Numerous unreachable devices, and the SNMP timeouts and retries are high (by default, Campus has a six second timeout with one retry; this will result in a max of 18 seconds per device)

* SNMP community strings which contain '@' ('@' is an invalid character for SNMP community strings on Cisco switches)

* Busy or underpowered server (for this network, your server needs at least 4 GB of RAM and 8 GB of swap; if DFM is on this server, you'll need at least two cores as well)

* Slow network resulting in SNMP polls that don't timeout, but take a long time to return

Those are the most common.

dionjiles · ‎07-21-2008

Thanks JClarke,

You seem to have all the right answers.....our read-write community string has an '@'

This is very interesting I guess my next project is to change this.

dionjiles · ‎07-21-2008

I had to re-run device discovery to get those devices in Campus Collection as well. All my maps are gone that I had saved for some reason. Is there any way to get around that?

I know that's completely off topic from my initial issue.

Joe Clarke · ‎07-21-2008

If the device IDs changed, then the devices will not be laid out the same way as before. There is no way to fix that except to manually re-arrange the map.

dionjiles · ‎07-21-2008

I was hoping you wouldn't say that. You would have been proud on the way I had the maps looking :)

Thanks for the info.