UCCE Scripting Practice

Unanswered Question
Jul 21st, 2008

The scripting guide says

Routing Script Node to Useto Send Call to VRU

Type 2,8 use Translation Route to VRU

Type 3,5,6,7 use Send to VRU

Could you clarify for CVP what is typical? What is recommended?

I have this problem too.
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stacjohn Mon, 07/21/2008 - 08:20

Prior to ICM 7.1 and CVP 4.0, the typical VRU types used by CVP are types 5 and 7.

This however does depend on the call flow. As of ICM 7.1 and CVP 4.0, the recommended CVP VRU type is type 10.

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