I have a client that has a WS-C2955T-12 switch he cannot access. When plugging into the console port, with known good console cable and settings in SecureCRT, I get an "% Authorization Failed". I hit enter and it gets the same error. The switch never gives me a chance to login. Can someone help either (a) with a reset to factory default w/o access or (b) password recovery on a WS-C2955T-12? Thanks in advance.