How do I upgrade UCCX 5.0(1) to 5.0(2) ????

Unanswered Question
Jul 21st, 2008

According to the release notes for the patch 5.0(2) SR1, I cannot apply it to 5.0(1).

Ok, that makes sense.

But I cant seem to find a part number to order an upgrade from 5.0(1) --> 5.0(2) !!

Do I need to place a new order for 5.x and *hope* that I get a DVD with 5.0(2) ??


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 4 (1 ratings)
shahedvoicerite Fri, 07/25/2008 - 08:56

Thanks, but what I was looking for is the part number etc to order the upgrade.

I cant seem to find an upgrade option in the dynamic configuration tool to select an upgrade from 5.0(1) --> 5.0(2).

Perhaps the excel spreadsheet tool that helps in ordering UCCX may give me the info that I am looking for. (Cant remember what that tool is called)


This Discussion