Upgrade Callmanager 5.1.3 to 6.1.2

Unanswered Question
Jul 22nd, 2008

So going from 5.1.3 to 6.1.2, I'm reading that I can do from 5.1.3 to 6.1.1b, then patch to 6.1.2. Is this correct?

Also, can I use the files downloaded from the site to do the upgrade or do I need the media Cisco provides with the product update tool. I've already verified the server is compatible with 6.1, I just need to make sure I'm getting the right files and that I have the right steps.

Thanks

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rob.huffman Tue, 07/22/2008 - 06:09

Hi Jake,

Both of these upgrades will require you to order the Media Kits and License via PUT;

Upgrade Paths To Cisco Unified Communications Manager 6.1(2)

You can upgrade directly to Cisco Unified Communications Manager 6.1(2) from:

•4.2(3x)

•5.1(2x)

•5.1(3x)

•6.0(1a)

•6.1(1x)

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Caution Use the ISO files that are mentioned in the "Upgrading from Cisco Unified Communications Manager Release 6.0.(1a) or higher to Release 6.1(2) by Using the UCSInstall File" section for upgrades from 6.1(1x)only.

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Upgrading from Unified CM 4.x and 5.x

If you are upgrading from 4.1.3, 4.2.3, 5.1.1, 5.1.2, or 5.1.3, use the Product Upgrade Tool (PUT) or the PUT that is for registered customers only to obtain a media kit and license or to purchase the upgrade from Cisco Sales.

To use the PUT, youmust enter your Cisco contract number (Smartnet, SASU or ESW) and request the CD/CD set. If you do not have a contract for Cisco Unified Communications Manager, you must purchase the upgrade from Cisco Sales.

For more information about supported Unified CM upgrades, see the Cisco Unified Communications Manager Compatibility Matrix at the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html

From these good release notes;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_2/cucm-rel_note-612.html#wp396032

Upgrade Paths To Cisco Unified Communications Manager 6.1(1b)

It is possible to upgrade directly to Cisco Unified Communications Manager 6.1(1b) from:

•4.1(3x)

•4.2(3x)

•5.1(1x)

•5.1(2x)

•5.1(3x)

•6.0(1x)

•6.1(1x)

--------------------------------------------------------------------------------

Caution Use the iso files mentioned in the "Upgrading from Cisco Unified Communications Manager Release 6.0(1a) or 6.1(1a) to Release 6.1(1b) Using the UCSInstall File" section for upgrades from 6.0(1a) or 6.1(1a) to 6.1(1b) only.

--------------------------------------------------------------------------------

Upgrading from CUCM 4.x and 5.x

If you are upgrading from 4.1.3, 4.2.3, 5.1.1, 5.1.2, or 5.1.3, use the Product Upgrade Tool (PUT) or the PUT for registered customers only to obtain a media kit and license or purchase the upgrade from Cisco Sales.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_1/cucm-rel_note-611b.html#wp253846

Hope this helps!

Rob

jake-savage Tue, 07/22/2008 - 07:32

Yea, that's what I thought. So I need the actual DVD they send with the upgrade tool. I had read this document but someone told me I could just download the files from Cisco, burn the image to DVD, then do the upgrade when I had the upgraded licensing.

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