Hey folks - just curious if anyone has found a way to reduce the delay between the "greeting" and having a caller placed on hold/in queue. Currently, we are having about a 5-6 second delay after the initial greeting/welcome message is played and the caller getting the "on hold" or "in queue" music/messages.
Is there a way to reduce this amount of time?
Thanks in advance!
(IPCC Express Premium 4.04)