I am a new user using CCM 4.3.
I have problem getting DID calls to IP phone, from PSTN and get a busy tone instead.
e.g. the DID number is 65902100 and the line number for phone is 2120, so I am doing a translation in voice gw from 65902100 to 2100, and then using 2100 as destination pattern in voip dial peer.
I can't trace the problem.Is that the case.
I suspect call manager is rejecting the calls.
How do I unable trace logs in CCM, where will i find these logs.