VoiceMail recording problem on Unity Connection/CCM‏ using SIP, RTPEVENT

Unanswered Question
Jul 23rd, 2008


I am facing a VoiceMail recording problem with Unity Connection version:

Unity version = 1.2(1.0) Patches installed: (none)

I am unable to leave a voicemail message from our wireless phone (SIP) and also with the pjsip (open source pjsip.org) soft phone.

The logs on the Unity server indicate that this is a recording problem.

(AvDiagnostics_MC,1394,CDE,13) [ 5072] [ CCM-1-1] [1E712CB01D02455A8D80FC4715256774] [Port 0]: IAvMiuCall::Record returned [0x00045B02]; lRecordTimeMs = 0 ms. In file .\AvSRecord.cpp on line 451.

(AvDiagnostics_MC,2049,MiuIO,23) [ 5072] [ CCM-1-1] [1E712CB01D02455A8D80FC4715256774] [Thread 0x000013D0] [Port CCM-1-1] [AvWav: Miscellany] cbData=0 dwSampleLength=0.

(when I grep the logs for "dwSampleLength" I see all of them as 0!)

Attached are the log files (zipped) collected using Unity Diagnostics. Any help to troubleshoot/direction is appreciated



I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion