Topology Services startup error

Answered Question

Hi, I can't start the Topology Services in Campus Manager and get an error message saying "Failed to initialize: java.lang.NumberFormatException:null" in the popup window.


This was working in my standalone LMS 3.0.1 server deployment. However, it failed after I successfully upgraded the server to LMS 3.1.


By the way, all other applications of LMS 3.1 seems to be working great after the upgrade.


Any ideas please? Thank you!



Correct Answer by Joe Clarke about 8 years 10 months ago

Bad news, it looks like your install is bad after all. The file NMSROOT/campus/www/classpath/com/cisco/nm/ani/clients/lib/ui/windows/CampusAppletInit.class is the old LMS 3.0 version. That explains the line numbers and error seen in your stack trace. The file size on this should be 8,986 bytes.


You can try reinstalling Campus Manager, but it may require a clean uninstall, and reinstall.

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Joe Clarke Wed, 07/23/2008 - 09:12
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What version of Java do you have installed on your client workstation? Can you post a screenshot of this error?

Joe Clarke Wed, 07/23/2008 - 09:32
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Bring up the Java console, and post the error you see there.

Joe Clarke Wed, 07/23/2008 - 09:56
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This points to a possible installation problem. Please send the list of contents of NMSROOT/htdocs/campus/res as well as the file sizes of the files in this directory.

Joe Clarke Wed, 07/23/2008 - 10:16
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This is fine. I think I know what your problem is. Shutdown dmgtd, then remove all the files and directories under NMSROOT\MDC\tomcat\work\Standalone\localhost. Then restart dmgtd. Then try Topology Services.

Joe Clarke Wed, 07/23/2008 - 11:00
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Please post your NMSROOT\MDC\tomcat\work\Standalone\localhost\JSP_CAMPUS\org\apache\jsp\campus\*.java files.

Correct Answer
Joe Clarke Wed, 07/23/2008 - 11:43
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Bad news, it looks like your install is bad after all. The file NMSROOT/campus/www/classpath/com/cisco/nm/ani/clients/lib/ui/windows/CampusAppletInit.class is the old LMS 3.0 version. That explains the line numbers and error seen in your stack trace. The file size on this should be 8,986 bytes.


You can try reinstalling Campus Manager, but it may require a clean uninstall, and reinstall.

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