Live Call Center Stats and Cisco Digital Signage

Unanswered Question
Jul 23rd, 2008
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Does anyone have or can share info on best ways to get and present live call center stats using the Cisco Digital Signage solution?


I see lots of info how to present the info to the signage solution, but would love to know more on ways of acquiring the data, especially live data.


I know this is beyond Cisco really because they leave it up to you on how to get the data from what ever source, but I figure someone has some examples.


Appreciate anyone pointing me in the right direction or sharing any thoughts regarding this.

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