Changing Exchange Partner

Unanswered Question
Jul 23rd, 2008

Hi, the customer has an unity 4.x and he is changing the exchange partner from the SERVL004 to the SERVL038.

I found the following URL http://www.cisco.com/en/US/docs/voice_ip_comm/unity/42/upgrade/guide/ex/ru_060.html#wp1126250 but i am not pretty sure about the administration accounts (unityinstall, unityadmin, unitymsgstore and unitymsgdirsrv)

Do i have to replicate these accounts on the new exchange partner with the same names or i have to change their names. Also, if i change the account names do i have to pass the permission wizard again to add the priviledges to these new accounts?

Thanks in advanced,

Jose

I have this problem too.
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thfergus Wed, 07/23/2008 - 15:53

Move the mailbox of the unity_servername account to the SERVL038 and then run the message store configuration wizard to complete the Unity partner mailstore change.

You will have to run the Unity permissions wizard on the new Exchange partner server.

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