07-24-2008 06:28 AM - edited 03-18-2019 09:21 PM
Hi,
I'm having a problem with Presence status in CUPC. User status doesn't change if they're on the phone or if they're receiving a call. I've associated all users with their DNs, but I'm still not having any joy. Any assistance would be appreciated.
Kind regards,
Sechaba Mokoena
Solved! Go to Solution.
07-24-2008 07:55 AM
Check to make sure the SIP is set to ALL incoming and outgoing for
check my other posts:
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40%40.2cc0dcaf/2#selected_message
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40%40.2cc0328b/1#selected_message
also, do you have any errors in Troubleshooter?
07-24-2008 07:55 AM
Check to make sure the SIP is set to ALL incoming and outgoing for
check my other posts:
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40%40.2cc0dcaf/2#selected_message
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40^1%40%40.2cc0328b/1#selected_message
also, do you have any errors in Troubleshooter?
09-15-2008 12:23 PM
If you're going through a firewall such as a PIX or FWSM, make sure to disable sip inspection. The SIP packets are too large for the firewall to translate properly.
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