It should typically take about 10 business days to get these shipments. Unfortunately, I have no way of tracking it myself. You might ping your account rep.

@jadavis - that is a good way to test LMS 3.1 and see how it is working with the current devices. But in fact I am looking for a way how I could do an UPGRADE.

@jclarke - yes, that's what I thought could work: have a licensed installation, upgrade the software but have an eval license running afterwards then reinstall the (old) LMS 3.0.1 license....

- but if this is unsupported I need to give up this idea.

@yjdabear -hey man, see it positive! - your are a really BIG step forward from where I stand! (even if you don't have the DVD either... ;-) )

As I said, I even cannot place the order and I have several contract numbers with which I can try .... - and also tried several different ways to get at the least 1! (in words: ONE) DVD :-( ....

from what I know now, my only hope is I can place a minimum of one valid order before my vacations in august.

- I am working on it -

I should qualify that TAC won't support the install. If you run into problems, we'll tell you to use the DVD. However, once you have it installed with a proper license, we will support it as we would any licensed installation.

Its been 13 business days since I received the email stating my order was booked and I am still waiting. Its to bad it can't be downloaded.

update LMS 3.0.1 to LMS 3.1 ...

finally a customer did the update with the downloaded eval version. When first being asked for the license file he had the problem that the file was rejected as being not a 'valid license file'. The real clue was that he had to deselect HUM from the list of applications getting installed (as he has no license for HUM in his license file) and afterwards the file was accepted. I know it seems to be obvious - but on the wrong day it could be a brain cracker....

so, hopefully the bits of the eval are the same as on DVD and no problems will araise from this kind of update!