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IP Phone hanging

yousryhagoug
Level 1
Level 1

Hi I have alto of Ip Phone set In my company I have 70 Ip Phone7970 and 290 IP Phone 7912 some Time Some Phones 7970 Hanging NO Button working When You Want to make Call And chose line by press in line button I see no button take action But I found something when come call I can answer !!!! My issue in IP Phone 7970

Thanks for your corporation

2 Replies 2

tim.giles
Level 4
Level 4

Hello,

Have you tried upgrading the firmware on the phone, this may solve the problem.

When you say it is hanging, what do you mean?...is it when trying to dial out?

If useful, please rate post...

Hello Thanks For your response first I don't need to upgrading the firmware because this problem not in all 7970 set (some 7970 set in my company having this problem) second I mean when try to make call by chose button line no action take when make reset for this set all button working good

Thanks for your corporation

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