In unityconnection2.1, how to dial an AA number, and then press 1 or 2 for reach different department, such as press 1 for Finance and press 2 for IT.
I have setup 2 hunt pilot, 1111 for Finance and 1112 for IT ,and both involve some agents.
I also have setup a cti port with number 1000 as auto attendant, and call forward all to VM. I tried to edit key 1 and key 2 in 'Caller Input', but I don't know how to transfer a extension number, I remember extension number can be input here in Unity5.x.
Andï¼I also want to leave message to a individual number 1113 when no agents are available (or all agents are busy or no answered) in the hunt group.