Disabling phone directory lookup

Answered Question
Jul 25th, 2008

I have built up phone to be used during video arraignment by in-custodies. I want to disable all of the button funtions. I have already set up the phones in their search spaces to auto dial it's sister phone. At the bottom of the phone configuration page I have disabled "Settings Access" and I am not able to see the network settings but I can still search the phone directory to see other extensions.


I've search the Cisco site and google but I am having problems finding a clear solution. Does anyone know of a solution? We are using CCM 4.1(3)sr7 and the phones in use for this project are 7911 and 7912.


Thank you.

Correct Answer by Rob Huffman about 8 years 7 months ago

Hi Matt,


For the phones in question you can enter a "fake" url under the Phone config page (Directory)


Cisco IP Phone - External Data Locations (leave blank to use default)


Directory Url


http://blah/CCMCIP/xmldirectory.asp


Hope this helps!

Rob

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Correct Answer
Rob Huffman Fri, 07/25/2008 - 09:57

Hi Matt,


For the phones in question you can enter a "fake" url under the Phone config page (Directory)


Cisco IP Phone - External Data Locations (leave blank to use default)


Directory Url


http://blah/CCMCIP/xmldirectory.asp


Hope this helps!

Rob

Rob Huffman Fri, 07/25/2008 - 12:56

Hi Matt,


Good stuff! Glad this worked for you.


Take care and thanks,

Rob

Mike Bullough Thu, 03/04/2010 - 15:32

This seems to work fine on the 7912 but not on the 7911. We are using CUCM 7.13b. Still looking for help on this.

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