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CRS V5.0 G711 not working

quipugmbh
Level 1
Level 1

‎07-28-2008 04:13 AM - edited ‎03-18-2019 09:23 PM

Hi everyone,

i have a strange issue with CRS V5.02

i configured the server to work with g729 for testing, but when i change it now back to g711 prompts don't play any more, i did some debugging on the scripts and it stops at the prompt.

debug gives the following message

=--

Contact id: 5, Channel id 9, Contact in

Terminated/Connected state

=--

thanks and best regards

Burim

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sbilgi
Level 5
Level 5

‎08-01-2008 11:04 AM

Use this Customer Response Solutions guide for your issues.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/installation/getting_started/with_express/

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