07-28-2008 07:25 AM
For some reason I can't use most functions in ciscoworks due to the JRM service not running. I have manually tried to get get it started and it won't start. It also says that the administrator has shut down this service. Here are a couple of screen shots. Please let me know how I can get this corrected. LMS version 2.6 Common services 3.0.5
Thanks,
Mark
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07-28-2008 07:42 AM
Yes, try this. It looks like your System Identity User might be be properly configured in ACS which is affecting JRM.
07-28-2008 07:35 AM
Was the hostname changed on this server recently? Is this server integrated with ACS?
07-28-2008 07:38 AM
Joe,
The hostname was not changed but a recently "attempted" integration with ACS server did occur. If that is the culprit I can remove the AAA logon until I get that resolved.
Thanks,
Mark
07-28-2008 07:42 AM
Yes, try this. It looks like your System Identity User might be be properly configured in ACS which is affecting JRM.
07-28-2008 07:51 AM
I will take out the AAA administration until I can work with the ACS administrator to get that issue resolved. Thanks for your help Joe!
Mark
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