Our current call flow has incoming calls going into an AA that gives the option to dial my ext., dial by name, or to ring a hunt group.
This works perfectly fine. What I need to do is at the end of the day put all the hunt-group phones on DND except one, and have that one do a CFwdAll to an external number.
I've tried this, but the incoming calls just ring that phone and don't forward or anything.
Is there something I'm missing on my hunt-group configuration (attached) that will allow this - or is it just not supported?
I've looked at the Business Hour Settings and have created a script and all of that. But from what I can tell - there is no way to make it do anything else after open business hours.
If any body has any idea of what to do, I would greatly appreciate it.
I am using a UC500 with 7940 phones...