JG,

Thanks for your response.

Can you confirm I need all those interim steps?

I found this on the Q&A page on Cisco's site:

If you are a current Cisco Secure ACS customer with Cisco Secure ACS 1.x, 2.x, or 3.x for Windows, purchase part number CSACS-4.2-WINUP-K9.

Also, do you know these upgrades can be performed with the trial versions?

Thanks,

JAYE

I've found docs on the upgrade but don't see the 3.0.4 step. Do you have any docs stating 3.0.4 is required to go to 3.3.3.

From the 4.1 Install Guide:

For releases of ACS prior to ACS 3.3.3, you must first upgrade to ACS 3.3.3, then upgrade to ACS 4.1.

THANKS!

Please check the doc for ver 3.3.3

I have and it doesn't mention 3.0.4.

If you see it, please forward that snipit with link to the doc. It would be much appreciated.

Thanks.

To upgrade to version 3.3 from a version earlier than 3.0.4, upgrade to one of the supported upgrade versions, Which are previously listed, and then upgrade to Cisco Secure ACS 3.3.

http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/3.3/release/notes/RNwin333.html#wp1064339

Regards,

~JG

Do rate helpful posts

JG,

Your posts have been great so far. Thanks much. I'm hoping this is the last question. Will def give you a good rating!

I'm looking to purchase the upgrade SKU, CSACS-4.2-WINUP-K9, to upgrade from 3.0.2 to 4.2 and preserving the database. However, we don't have all the revs needed, i.e. 3.0.4, 3.3.3 and 4.1.

Do you know if the upgrade package includes all of these software revs? If not, how do we obtain these? Any insight would be greatly appreciated.

Thanks!

Easy and best way here would be to open a TAC case and they will upgrade your data to latest code.

Regards,

~JG

Understood. Current 3.0.2 is no longer under contract and I cannot open a case so that is not an option.

Just find it strange all those releases are required for an upgrade, so I need to confirm it's possible to get those releases, otherwise it'd be pointless to even pursue.

That does not matter. Your 4.2 is in contract. TAC will surely help you with upgrade.

The reason we need to do this is because there are many changes in database structure.

Like 3.x is based on registry but 4.x is not. Due to change in this data structure we need to upgrade it step by step.

If you don't need data then you can install 4.2 right away.

I'm assuming you are Cisco TAC or BU? :)