we are trying to add a callmanager version 4.2(1) running on a windows 2000 platform to the cisco unified operations manager if we go to
Service Monitor>Configuration>Unified Communication Manager Credentials, edit the credentials, however the CDR DB User Name always fails. I went to callmanager and then to SQL>Enterprise Manager>Microsoft SQL Servers>Sql server group>Local(windows NT)>Databases>CDR>users and we have the ServManager user, whenever we check the settings it fails on the CDR user.
could you please help me out
Please make sure you follow the tasks for the CCM 4.x exactly as mentioned in the url below. There are a lot of nuances for SQL configuration on CCM 4.x.