Solved: Cisco Unified Operations Manager

cris_jimenez · ‎07-29-2008

Hello,

we are trying to add a callmanager version 4.2(1) running on a windows 2000 platform to the cisco unified operations manager if we go to

Service Monitor>Configuration>Unified Communication Manager Credentials, edit the credentials, however the CDR DB User Name always fails. I went to callmanager and then to SQL>Enterprise Manager>Microsoft SQL Servers>Sql server group>Local(windows NT)>Databases>CDR>users and we have the ServManager user, whenever we check the settings it fails on the CDR user.

could you please help me out

spaladug · ‎08-04-2008

Please make sure you follow the tasks for the CCM 4.x exactly as mentioned in the url below. There are a lot of nuances for SQL configuration on CCM 4.x.

http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_service_monitor/2.0.1/user/guide/confccm.html#wp1035016

View solution in original post

hadbou · ‎08-04-2008

Cisco does not recommend adding Cisco CallManager servers as members of a Microsoft Windows domain. However if your system architecture depends on servers joining a Windows domain, then you must disable the Network Time Protocol (NTP) software that is installed by Cisco CallManager when you add the server as a member of a domain and use Microsoft time service. You must disable the NTP service on every server in your cluster.

cris_jimenez · ‎08-04-2008

The callmanager is a member server, its not on a domain. we would like to know excactly which username is the cisco unified operation manager is expecting for CDR DB user. If I try the CAR username it fails If i try a user from the CDR database it fails also. we would like to know what kind of user is the application expecting

spaladug · ‎08-04-2008

Please make sure you follow the tasks for the CCM 4.x exactly as mentioned in the url below. There are a lot of nuances for SQL configuration on CCM 4.x.

http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_service_monitor/2.0.1/user/guide/confccm.html#wp1035016

cris_jimenez · ‎08-04-2008

thank you very much. I was missing a step a service parameter field was set to false

thanks again