Call Manger version 4.1(3)sr6 does not see VIC3-2FXS/DID card in Cisco 2821

Unanswered Question
Jul 29th, 2008

When trying to add a gateway under call manager the VIC3-2FXS/DID card in slot 2 does not show in teh list of cards to be added, but when we do a show diag on the 2821 router we can see the card in slot 2.

See attached files showing router output and call manager screen captures.

I have this problem too.
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Ayodeji oladipo... Wed, 07/30/2008 - 00:43

What this mean is that this 3rd generation voice card is not supported with call manager 4.1.3sr6

astanislaus Wed, 07/30/2008 - 01:49

But where is this explained so that we can prove to the customer. Accoriding to my search the VIC3-2FXS/DID is supported by this version of Call Manager. Do you have another link that says it doesn't.

Ayodeji oladipo... Wed, 07/30/2008 - 01:58

Do you have a document that says explicitly that it is supported...Post it here..I am still looking for a doc that says it is not


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