Cannot access Extensions, Phones info via CUE Gui.

Unanswered Question
Jul 30th, 2008
User Badges:

I had to rebuild me NM-CUE module today and I'm now unable to see the phones, extensions information in the CUE Gui. I can reach them just fine if I http to the ccme.html addres but Im sure that before the rebuild I could see these when I used the GUI for CUE. (Unity)

Unable to see phone info, only Voicemail

Able to see phone info just fine.

Any help much appreciated.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
esther.tan Wed, 07/30/2008 - 23:32
User Badges:

Do you have dn-webedit at telephony service?

You are able to import users from CME when you rebuild your CUE?

gthaliwal Thu, 07/31/2008 - 02:37
User Badges:

Have you checked your network routes?

You need a route from your phone vlan/CME into the CUE and visa-versa. If you cut and paste the config then this is probably not the issue but if it was rebuilt from scratch then this is a likely cause inmho!

craigneeld Fri, 08/08/2008 - 07:35
User Badges:

Thanks for the reply.

IP Routes are all present, Voicemail works fine. Its just the admin gui from CUE that seems to have all the Phone, Extension stuff missing. I can browse via the gui to each (CME or CUE) seperately though.


This Discussion