07-30-2008 05:31 AM - edited 03-15-2019 12:17 PM
Hi,
whenever i try to generate a report User Reports->Top N->By number of calls, i always get a report with only one user. When look through CDR's by extension however, the calls are all there, from all the users.
Am i missing something?
Regards,
Marko
07-30-2008 05:52 AM
are all the users associated to their phones???
HTH
java
if this helps, please rate
08-03-2008 11:11 PM
Yes, they are associated. Well, it seems everything started working fine on its own after a day or two after activation of CDR's, so problem solved.
I do have another question about using CAR however. Is it possible to retrieve the number of calls to individual Route Patterns? Like number of calls to 01XXXX, 02XXXX and so on...
Regards,
Marko
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