Cisco Unity Directory Handler - limitations

Unanswered Question

When for example I input just "1" - there are 11 names that match (we have set it to last name, first name search) - it says "enter more names" but when input "2" - there are 5 names that match - the call handler will list all names. I would like it to list all names irrespective of the number of matches found. HELP!

Brandon Buffin Wed, 07/30/2008 - 06:37

On the Profile page of the directory handler, there is a checkbox that says "Play All Names". If this box is checked, Unity plays all names if there are less than 51 matches. If there are 51 are greater, the caller is required to search.

Hope this helps.



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