Packet Loss between ASA and 871

Unanswered Question
Jul 30th, 2008

We are running a Cisco ASA 5505 and remote clients are 871's. We currently use a EasyVPN configuration between the single ASA and our 13 871's.

Today (1) out of the (13) tunnels is experiencing packet loss. I have power cycles the broadband router on the 871 end and the 871 and the situation still exists.

Does anyone know what would cause this and how to troubleshoot it?

Thanks,

Jason

I have this problem too.
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JORGE RODRIGUEZ Wed, 07/30/2008 - 11:28

Have you contact broadband provider on the 871 side to rule out any issues on the link? what broadband ADSLAM pppoa? start first rulling out physical issues WAN interface, LAN interface stats and work your way up, is this is something that suddenly developped? from what you post indicates it seems this tunnel have been fine, it could be broadband link issues but fist investigate with provider to go the next step.

what do you see in 871 router logs in terms of links, turn on logging informational before staring debugg proceedures.

HTH

Jorge

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