Unity Multi-tenant Operators

Answered Question
Jul 30th, 2008
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A Unity server was subscribers for company A and company B, company A has an operator and company B has its own operator.


How do you configure Unity so that when a caller presses 0 to exit the voicemail of a subscriber from company A, the call get routed to the Operator for Company A and not the Operator of company B?


Unity version 5.0






Correct Answer by Jaime Valencia about 8 years 11 months ago

you would need to create two call handlers, one per company. also two operators and configure the caller input accordingly on each call handler


HTH


java


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Correct Answer
Jaime Valencia Wed, 07/30/2008 - 08:26
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you would need to create two call handlers, one per company. also two operators and configure the caller input accordingly on each call handler


HTH


java


if this helps, please rate

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