UCM BE 6.01 TSP Dial From Outlook

Unanswered Question
Jul 30th, 2008
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I am trying to get Dial From outlook working with Cisco TSP from UCM BE 6.01. The Cisco TSP doesn't show up in phone and modem options after installation like it did with CM 4.x. What am I missing here? Has anyone made this work with UCM BE 6.01?

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cg100668 Thu, 09/25/2008 - 08:33
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Hi, I have installed in CUCM 6.1 but not on CUCMBE. Make sure the user, in user management, is a member of the CTI user group. Give a try.


DMobley1022 Thu, 09/25/2008 - 08:41
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Let me ask you this. Does TSP intergrate with the Global address list in outlook or just your contact list?


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