LDAP integration with CUCM

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Jul 30th, 2008
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Hi all. I have a question about integrating CUCM with Microsoft LDAP services. Im wanting now to pull the users from the Microsoft AD to get users into CUCM (recommended for the Presence install in working on). Im wondering if I need to do anything in the AD side at all? I dont think it will be a big deal on the CUCM side (maybe I just dont know), but is there anything I have to do on the Microsoft side to get this to work?

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Overall Rating: 4.3 (6 ratings)
andrejrudas Wed, 07/30/2008 - 23:43
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Yes, you have to create user in AD, with permission to write to AD.

On CUCM side you will use that user for synchronizing/updating with AD.


With best regards,


jjoseph01 Thu, 07/31/2008 - 06:28
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Thanks, I have created a userID with domain admin rights in AD. When I go to put the info in on CUCM, I get the following: "Login Failure to Host ldap://, Please Re-Enter LDAP Manager Distinguished Name and Password"

This is what I have in that blank:


Would this be the right thing to put in?

Naoufal KERBOUTE Thu, 07/31/2008 - 06:38
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Is "joseph" is the Manager Distinguished name??

if yes, make sure that the user joseph in the users

Jaime Valencia Thu, 07/31/2008 - 07:16
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to make things easier just create a copy of the built-in administrator account and use that one.



if this helps, please rate

Ritesh Desai Thu, 07/07/2016 - 07:54
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Thanks JAVA,

Your idea worked for me... else I was struggling with the same error.

thanks & regards,

Ritesh Desai.

andrejrudas Thu, 07/31/2008 - 07:35
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Actually I'am not sure that is right


You have to put here path to container where AD Users (CUCM end users) are stored. So in my case it was:


So, all my domain users stored:



- ou=USERS

- ou= Dept etc.

So CUCM using LDAP with download/synchronize all users using that path.

Just keep in mind, when I put username I wrote in the way [email protected] (probably that is no necessary), then check again password, and look your AD probably you are already lock out :)

Good luck



jjoseph01 Thu, 07/31/2008 - 10:28
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Hi all. I got it working. I JUST put the username in, no "cn=...." or anything like that. It sync'ed up and users are populated. I appreciate the help.


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