Differences between CCM versions

Answered Question
Jul 30th, 2008
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What are the differences between CCM 3.3(5) & 4.2(3)?

What is the significant difference between CCM 4.1(3) & CCM 4.2(3)?

What are the major enhancements in CCM 6x compared to 4x versions?


Correct Answer by Rob Huffman about 8 years 7 months ago

Hey Abhijit,


Long time buddy! Life is great, hopefully for you as well :)


"CFA Destination Override" is available in CCM 5.X and CCM 6.x. (this is a "one to one relationship between the CFWDALL Originator and Destination) Have a look;


Cisco Unified CallManager provides a service parameter (CFA Destination Override) that allows the administrator to override Call Forward All (CFA) when the target of the CFA calls the initiator of the CFA, so the CFA target can reach the initiator for important calls. In other words, when the user to whom calls are being forwarded (the target) calls the user whose calls are being forwarded (the initiator), the phone of the initiator rings instead of call forwarding back to the target. The override works whether the CFA target phone number is internal or external.


When the CFA Destination Override service parameter is set to False (the default value), no override occurs. Ensure the service parameter is set to True for CFA override to work. See Service Parameters Configuration in the Cisco Unified CallManager Administration Guide, Release 5.0(4), for information about configuring service parameters.




--------------------------------------------------------------------------------


***Note: CFA override only takes place if the CFA destination matches the calling party and the CFA Destination Override service parameter is set to True. If the service parameter is set to True and the calling party does not match the CFA destination, CFA override does not take place, and the CFA remains in effect.


From this CCM 5.1.(1) doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080739bb8.html



New Features and Enhancements in Cisco Unity Express 3.2.1


New Language Support


Integration with Multiple Cisco Unified CME Sites


Nonsubscriber Recipients in Distribution Lists


Integrated Messaging Support for Apple Macintosh Users


PINless Login to Voice-Mail


Enhanced Installation Procedures and Increased Upgrade Paths


Password Synchronization Between Cisco Unity Express and Cisco Unified

Communications Manager Express


Login Banner Support for CLI Access


http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/release/notes/rncue32.html


Hope this helps! Nice to talk again,

Rob



Correct Answer by Marwan ALshawi about 8 years 7 months ago

i can tell the major enhancemnts from 4 to 6 are:


the OS is red hut linux instead of MS windows

the database is IBM IDS instead of MS sql

the support of sip trunks

the abilty of subsecriber server to make write to some user facing feature while the bublisher down

the dhcp integrated with cusm instead of being separate service as it was with V4

abilty to integrate with service mobilty

version 4 also able to intergrate but need a saparte server for mobilty service

there is feature added to CFA called CFA override


this is what comes in my mind now


please, if helpful Rate


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Steellllllllll0 Thu, 07/31/2008 - 01:08
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I second that been looking for some good documentation which tables the differences apart from the basics...

Correct Answer
Marwan ALshawi Thu, 07/31/2008 - 04:15
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i can tell the major enhancemnts from 4 to 6 are:


the OS is red hut linux instead of MS windows

the database is IBM IDS instead of MS sql

the support of sip trunks

the abilty of subsecriber server to make write to some user facing feature while the bublisher down

the dhcp integrated with cusm instead of being separate service as it was with V4

abilty to integrate with service mobilty

version 4 also able to intergrate but need a saparte server for mobilty service

there is feature added to CFA called CFA override


this is what comes in my mind now


please, if helpful Rate


Rob Huffman Thu, 07/31/2008 - 04:31
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Hey Guys,


I put this together for someone a bit back :)


There have been new features added in each release between CCM 3.2 and CCM 4.3 I have tried to pick out the releases that had the biggest changes since CCM 3.2. These would be CCM 3.3(4), CCM 4.1(3) and CCM 4.2(1)Have a look;


CCM 3.3.4 New and changed Information


Forced Authorization Codes and Client Matter Codes


Cisco WebDialer


Cisco IP Telephony Backup and Restore System (BARS)


New and Updated Phone Support


Extension Mobility Enhancements


Cisco Security Agent


Dialed Number Analyzer (DNA)


Image Authentication


NM-HDV2 and NM-HD Support for Cisco CallManager


Conferencing Enhancements


Block External To External Transfer Service Parameter


International Dial Plan


Calling Search Space Enhancements


Default Trace Level Changed for Cisco Database Layer Monitor Service



http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_note09186a008020027c.html#wp1319190




CCM 4.1.3 New and changed Information


http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_1/rel_note/413cmrn.htm#wp1708005




Cisco Unified CallManager Release 4.3(1), based on release 4.2(3), addresses the retirement of the MS Windows 2000 Operating System by enabling a migration of Cisco Unified CallManager to Windows Server 2003.


Because Cisco Unified CallManager Release 4.3(1) is based on release 4.2(3) refer to the Cisco Unified CallManager Documentation Guide for a list of documents that are related to Cisco Unified CallManager release 4.2 at the following URL:


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_documentation_roadmaps_list.html



CCM 4.2.x New Features


New and Changed Information for Cisco CallManager Features CCM 4.2


The following sections describe new and changed information related to Cisco CallManager features:


Multilevel Precedence and Preemption Enhancements


Device Mobility


Cisco CallManager Attendant Console and Call Pickup Limitation


** Call Pickup Notification


** Directed Call Park


IPMA Enhancements


Cisco Messaging Interface Enhancements


Call Forwarding Enhancements


Password Management Features


** Log Out of Hunt Groups


** Voice-Mail-Related Changes to Hunt List and Hunt Pilot


New MLPP Service Lockout Enterprise Parameter


Phone Button Template


Call Diagnostics and Voice Quality Metrics


Overlap Sending and Receiving for H.323 Gateways


SDL Traces


Cisco CallManager T1 CAS Hookflash Transfer Support


From this doc;



http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_note09186a00805f1470.html#wp2430214


....continued on next page


Rob Huffman Thu, 07/31/2008 - 04:32
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....from previous page


here is the related CCM 5.x and CCM 6.x info :)


Cisco CallManager 5.x Features


Call Forwarding Enhancements


Call Park


Call Pickup Group


CTI and CTI Super Provider


Dynamic Host Control Protocol (DHCP)


International Dial Plans


LDAP Directory Enhancements


Licensing


Personal Directory Enhancements


Phone NTP References for SIP Phones


Presence


Roles and User Groups


RSVP


Service Enhancements


SIP Line Side (Endpoints) Support


SIP Route Pattern


SIP Third-Party Phones


SIP Trunk Enhancements


TFTP Enhancements


URL Dialing


Video Telephony Enhancements


Voice Quality Metrics


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/5_0_1/501cmrn.html




Cisco Unified Communications Manager 6.0 feature enhancements:



•AAC/iLBC Voice Codec Support


•Advanced Ad Hoc Conference


•Audible Message Waiting Indicator


•Barge Enhancements


•Call Diagnostics and Voice Quality Metrics


•Call Forward Enhancements


•Call Forward All Calling Search Space Backward Compatibility


•Call Forward Overriding


•Call Pickup Notification


•Cisco Messaging Interface Enhancements


•Cisco Unified Communications Manager T1 CAS Hookflash Transfer Support


•Connected Number Display


•Credential Policy and User Authentication


•CTI Enhancements


•Device Mobility


•Directed Call Park


•Do Not Disturb


•Hold Reversion


•Intercom


•Licensing Enhancements


•Log Out of Hunt Groups


•Overlap Sending and Receiving for H.323 Gateways


•MGCP T.38 Enhancements


•Privacy on Hold


•Programmable Line Keys


•SCCP Optimization


•SDL Traces


•SIP Endpoints Support


•SIP Third-Party Phones Enhancements


•SIP Trunk Enhancements


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_0_1/601cmrn.html#wp44812



Hope this helps!

Rob





Abhijit.Das Thu, 07/31/2008 - 05:12
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Rob,

Hope you are doing good buddy!

Thanks a lot again!!!

Just a few questions ( as usual :-)) -

Call forward override - was it introduced from CCM 5x? Can it be done for only one number or more than one?

One more completely unrelated question here -

What's the differnce between CUE 2.2 & CUE 3.1?

Take care,

Abhijit.

Correct Answer
Rob Huffman Thu, 07/31/2008 - 05:24
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Hey Abhijit,


Long time buddy! Life is great, hopefully for you as well :)


"CFA Destination Override" is available in CCM 5.X and CCM 6.x. (this is a "one to one relationship between the CFWDALL Originator and Destination) Have a look;


Cisco Unified CallManager provides a service parameter (CFA Destination Override) that allows the administrator to override Call Forward All (CFA) when the target of the CFA calls the initiator of the CFA, so the CFA target can reach the initiator for important calls. In other words, when the user to whom calls are being forwarded (the target) calls the user whose calls are being forwarded (the initiator), the phone of the initiator rings instead of call forwarding back to the target. The override works whether the CFA target phone number is internal or external.


When the CFA Destination Override service parameter is set to False (the default value), no override occurs. Ensure the service parameter is set to True for CFA override to work. See Service Parameters Configuration in the Cisco Unified CallManager Administration Guide, Release 5.0(4), for information about configuring service parameters.




--------------------------------------------------------------------------------


***Note: CFA override only takes place if the CFA destination matches the calling party and the CFA Destination Override service parameter is set to True. If the service parameter is set to True and the calling party does not match the CFA destination, CFA override does not take place, and the CFA remains in effect.


From this CCM 5.1.(1) doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080739bb8.html



New Features and Enhancements in Cisco Unity Express 3.2.1


New Language Support


Integration with Multiple Cisco Unified CME Sites


Nonsubscriber Recipients in Distribution Lists


Integrated Messaging Support for Apple Macintosh Users


PINless Login to Voice-Mail


Enhanced Installation Procedures and Increased Upgrade Paths


Password Synchronization Between Cisco Unity Express and Cisco Unified

Communications Manager Express


Login Banner Support for CLI Access


http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/release/notes/rncue32.html


Hope this helps! Nice to talk again,

Rob



Abhijit.Das Thu, 07/31/2008 - 05:47
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Rob,

Thanks again buddy. Have a great day.


Take care,

Abhijit.

Marwan ALshawi Thu, 07/31/2008 - 06:20
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    Best Publication, December 2015

u welcome

but rob is a leader this field :)

araffill Mon, 02/09/2009 - 07:56
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Great Job, Rob!!!


I was searching for this info for quite some time :-)


Tx a lot...

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