cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
409
Views
0
Helpful
4
Replies

Attendant Console behaviour

c.fotia
Level 1
Level 1

Hello,

my AC applications show a strange behaviour. Our system is based on CCM 4.1 cluster. On AC "Directory" window we have the phone's list with state. The issue is on forwarded phones.

Some phones, actually forwarded, are not marked in the correct way (handset on side).

We have checked on this phones about server registration, configuration or user configuration but there are'nt difference with other phones.

Any hint?

claudio

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

i would try restating the RIS service

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Thanks for your hint,

What's HTH? And Java Machine on CCM Server?

Claudio

of course...

HTH=Hope That Help and Java is your nick

:-)

I have restarted the Ris Service but the issue is not resoved.

I'm in despair...

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: