Changing an Alias in Unity 5.0.1

Unanswered Question
Jul 31st, 2008
User Badges:

I would like to know how you go about changing the subscribers alias in Unity 5.0.(1). We use a unique number that is tied to a user in Unity. Our users may be using a phone for a while before they request their info changed. Is there a way to change the alias without losing all the messages? I found the below doc that shows the process for Unity 4.x. Is it the same process for 5.x? If so i was unable to find an alias field in AD. All help will be rated. Thanks,_but_not_have_to_delete_the_account_and_recreate_it_in_Cisco_Unity_4.x

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Brandon Buffin Thu, 07/31/2008 - 09:21
User Badges:
  • Purple, 4500 points or more

Yes, the process is the same for Unity 5.x. After opening the user properties in AD, go to the Exchange General tab. You should see the alias listed there. Be sure that you're on a domain controller with Exchange administration installed.

Hope this helps.


willibr0 Thu, 07/31/2008 - 10:00
User Badges:

Is there another way to change the alias if we dont have exchange administration installed?

Brandon Buffin Thu, 07/31/2008 - 10:31
User Badges:
  • Purple, 4500 points or more

You could use ADSIEdit to change the "mailNickname" attribute for the user.



This Discussion