Unity - Extension for Public Distribution list

Answered Question
Aug 1st, 2008

Hi all,

I am a newbie with Cisco Unity, now I'm playing with Public distribution list. In the "Profile" of a PDL, I see that there's a field called Extension. Could anyone explain the meaning of this field and how to configure this field?

Thanks,

hoanghiep

I have this problem too.
0 votes
Correct Answer by thfergus about 8 years 4 months ago

Create a CTI route point "WXYZ" configured CFwdAll to Voicemail. Create a Callhandler "XYZ_PDL" and assign it 'WXYZ' as an extension. Configure this

callhandler to take messages for PDL.

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hoanghiep Fri, 08/01/2008 - 05:59

Yes, I've read this in documents. What I'm wondering is how to configure the extension in the Callmanager so when dialing the extension, I can leave messages to the whole member of the PDL.

By the way, after a member of the list handling the message, will it be available for the other members or not?

Thanks

Correct Answer
thfergus Fri, 08/01/2008 - 07:07

Create a CTI route point "WXYZ" configured CFwdAll to Voicemail. Create a Callhandler "XYZ_PDL" and assign it 'WXYZ' as an extension. Configure this

callhandler to take messages for PDL.

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