sms messaging

askq2forum · ‎08-01-2008

hi is there anywhere on the system I can check whether Unity is actually sending out sms notification? We are not receiving the notifications so we need to confirm to the provider that we are actually sending the messages...cheers, jag

thfergus · ‎08-01-2008

First, review the information contained at the link below:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/5x/troubleshooting/guide/ex/5xcutsg090e.html#wp1049533

Then, using the Unity Diagnostic Tool, Select "Configure Micro Traces". Select "next" on the Welcome to Configure Micro Traces Wizard". Under "Notifier", select item 30-SMS Device. After reproducing the problem, use the Unity Diagnostic Tool to gather the diagnostic logs under the AvNotifierMgr process.

askq2forum · ‎08-01-2008

Thanks, will try this...J

askq2forum · ‎08-15-2008

Thomas,

Unity is failing the smpp connect string - could you have a look and see what you think. I don't know why we are seeing thoses AMISOUTbound errors?I've attached the log file.