Erase DN in Call Manager

Unanswered Question
Aug 1st, 2008

We have CCM 6.1.0 and I set up a device with DN 8262. I deleted the device from Call Manager but need to delete the DN 8262. Where do you do this please?

I have this problem too.
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david.macias Fri, 08/01/2008 - 08:58

The DN should be gone as well since you deleted the phone associated to it.

david

Jaime Valencia Fri, 08/01/2008 - 09:00

David, that is not correct. Starting from CUCM 4.1 DNs are not completely erased when you delete a device.

you need to go to the route plan report, select unassigned DNs and delete them from there. think of it as a recycle bin

HTH

java

if this helps, please rate

Mojo1 Fri, 08/01/2008 - 09:09

Yes you are correct the Route Plan Report is exactly what I was looking for.

When I call the number now I get a busy signal even though is is deleted. I assigned the DN to a Digital Phone and you can call the the extension from digital phones but when you try to call from an ip phone you get a busy signal.

david.macias Fri, 08/01/2008 - 09:33

wow, this is a big change and I had no idea... tells you how much time I spend in the UCM. thank you for the education.

david

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