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CUCM 7 - 7971 and URL Messages Enterprise Parameter

JeremyL
Level 1
Level 1

Does anyone know what needs to be filled in for the "URL Messages" field in the enterprise parameters to get the voicemail button on the 7971 phone to work? Thanks.

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

VM functionallity in CM 7 has not changed from pervious versions, so the VM access is still driven by the VM Profile configuation on the Line. You need nothing in the Messages URL, unless for some reason you need to redirect VM access to another web server.

Chris

The 7971 phone states "no services configured" when the messages button is pressed. Older generation phones work fine. Thanks.

That is very weird, I dont have 7971 in my lab to test, but I cannot imaging this working as desigened. Very odd.

Chris

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