Duplicate route pattern detected

Unanswered Question
Aug 3rd, 2008
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When trying to add route pattern to router list, it gives error


"Error Information

Attempting to insert an item that already exists. (23)


Details:

Error No. -2147219945 (0x80040617):

CDBLException Dump: [Duplicate value not allowed]"


The route pattern is not configured to route list yet, but somehow it seems like the route group record exits in the database.


CCM ver: 4.2(3)sr3a


Has anyone experienced this before?

Please advise.

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tim.giles Mon, 08/04/2008 - 01:32
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Hi,


Go to the route list and find the dependency records for the route pattern. You'll probably find an entry for an existing route pattern which you may want to delete and re-create...or amend.


Can you can add it to another route list/gateway?...if so, do you get the same problem?




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Jaime Valencia Mon, 08/04/2008 - 15:47
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if still no avail go to the numplan table in CUCM and look under the dnorpattern field for that to confirm it exists in the DB


HTH


java


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ymulia Mon, 08/04/2008 - 19:13
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Thanks for all the responses.


I'm actually referring to duplicate route group in route list, not route pattern. My apologies for the wrong subjet.


so when I try to add in the route group to the route list, I got the error mentioned earlier.


I can add the route group to other route list, but not to that particular route list.


Thanks all.

tim.giles Mon, 08/04/2008 - 23:46
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Hi,


Ok, so if you go to the dependency records on the route list, is this route group displayed so you can remove it?

ymulia Mon, 08/04/2008 - 23:54
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Thanks for the response.


The dependency record for route list is route pattern, which is fine.


I also went the route group 'abc' dependency record, it shows nothing about the route list 'xyz'.


But when i try to add in route group 'abc' to route list 'xyz'. It doesn't allow and gives me the error.

tim.giles Tue, 08/05/2008 - 00:09
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What about if you go into SQL Enterprise Manager (see attached)? Go to the CCM database and see if the route group is listed.




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ymulia Tue, 08/05/2008 - 20:37
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Thanks for the response.


The route group is listed there. I think it is normal because the route group 'abc' exist in CCM.


The issue here is about the association between route group 'abc' and route list'xyz'. I suspect somehow the association exist in database, but can't be seen in CCM.



I can add in route group 'abc' to others route list, but not to route list'xyz'.

tim.giles Tue, 08/05/2008 - 22:57
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Ok, great. Might as well delete the route list and re-create it then to see if it solves the problem?





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ymulia Tue, 08/05/2008 - 23:03
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Thanks for the response.


It may work if i delete the route list, but i can't do it, as the route list has over 100 route groups, and it is in production.


I'm not sure whether there is a way to just clear it from the database.

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