strange behaviour with overlapping extensions in different partitions

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Aug 4th, 2008
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Hi,


We are running CCM 4.1.3(SR6) and are having the following issue :


We have extensions, as an example let's say 1000 that exist in partition A

and are being used on a phone and that same extension 1000 also exist on a route point in a different partition.

Sometimes the routepoint with extension 1000 does not want to register, I then have to delete the phone extension first,

the route point will then register and then I have to recreate the phone extension.

When both devices are registered and everything looks normal, sometimes the fwd no answer and hunt group settings of the phone extension don't work.


ANy ideas?


Thanks in avance,


Jeroen

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Marwan ALshawi Mon, 08/04/2008 - 06:17
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my question is is it important to use smae extention number?

jeroenhermans Mon, 08/04/2008 - 06:21
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Hi,


yes it is important. This is a multi tenant system and both customers need to have the extension we are talking about.


Thanks for your reply.


Rgds,


Jeroen

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