08-04-2008 06:52 AM - edited 03-18-2019 09:25 PM
Hi all,
I have a question about Unity subscribers: when importing a user from AD/EX, which parameters of the user are modified in the AD/EX?
Thanks,
hoanghiep
08-04-2008 08:17 AM
The following Unity attributes are added to the subscriber:
ciscoEcsbuDtmfld
ciscoEcsbuListInUMDirectory
ciscoEcsbuObjectType
ciscoEcsbuTransferId
ciscoEcsbuUMLocationObjectId
08-04-2008 11:14 PM
Thanks,
But where can I find the attributes? Could I modified or delete them?
08-05-2008 05:57 AM
Deleting the user as a Unity subscriber normally clears these attributes. You can use the Unity SA or the Global Subscriber Manager utility, located in the Unity Tools Depot, to delete the Unity subscriber. You can also use the ADSI Edit utility to view and clear these attributes.
09-23-2008 02:36 PM
hello...I've deleted some mailboxes from disabled user accounts (employees who have left) but I did not delete them from Unity.
Now I get periodic error:
Event Type: Warning
Event Source: CiscoUnity_DSAD
Event Category: Warning
Event ID: 1050
Date: 9/23/2008
Time: 4:57:21 PM
User: N/A
Computer: UNITY1
Description:
The Cisco Unity service that monitors Active Directory (AvDSAD) detected a subscriber object with an empty AD mailNickName attribute in Active Directory.
Display Name: lname, fname
DirectoryId: D2E6682BAEFD3549BB5AA5AA0EF595FB
DTMF Access Id: 1608
A possible cause could be that the Exchange mailbox for this user has been deleted. This subscriber will not function properly. Either re-create the mailbox in Exchange or remove the subscriber from Unity. If the Exchange mail box has not been deleted, verify the mailNickName of the subscriber is present and correct in Active Directory.
So when I go to look them up in Unity SA website to delete them, I cannot find them.
Where can I actually delete them from Unity?
Thanks in advance.
09-23-2008 06:01 PM
you'll need to go to the unityDB to the subscriber table to manually delete them, you always need to delete subscribers before deleting the AD accounts
HTH
java
if this helps, please rate
09-23-2008 06:11 PM
I didn't actually delete the Active Directory account...just the Mailbox.
Or to Unity it is the same thing?
Thanks
09-23-2008 06:15 PM
Was this user in AD ever a member of another Unity server other than the one you're trying to find them on? You may want to clean the user with the Remove Subscriber Properties Tool if you haven't already:
http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K14966648
Hope this helps,
Brad
09-23-2008 06:41 PM
nope...single Unity server and single Exchange partner server
09-23-2008 06:48 PM
Did you try running the subscriber clean tool on that particular user and then see if they're available for import into Unity? If that doesn't work, like the previous person said, you'll need to manually remove the user's row from the UnityDb in the Subscriber table
Hope this helps,
Brad
09-24-2008 06:20 AM
Ok, on one user I re-enabled the account and recreated the mailbox.
Looked him up in Unity SA [when there was no mailbox, he didn't show up in Unity].
Once I found him in Unity, I deleted the subscriber.
Will try this on the others.
09-24-2008 06:37 AM
no, then you're talking about Exchange which is another part of the system.
If the user is not an internet subscriber then it needs to have a mailbox
HTH
java
if this helps, please rate
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide