CME - Give Caller Option to Access Company Directory

johnnywan · ‎08-04-2008

I have a customer who wants and option on the upfront greeting to offer the caller the ability to look for a phone number from the corp dir. I have installed cme using the dial-by-name and ext but how would I implement the option to access corp dir? I have used both .tcl scripts, aa, as well as .aef scripts with CUE in the past.

sbilgi · ‎08-08-2008

Name is obtained from the Cisco CME system's list of Cisco CME directory names created using the directory entry command in the telephony-service configuration mode.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_s1ht.html