IP-IVR Prompt management

Unanswered Question
Aug 4th, 2008
User Badges:

We are using Cisco Application Administration - 4.0(5)SR02_Build044. We are using it with IPCCE v7.2

I attempted to create subdirectories for organizing IVR Prompts. The web interface allows the creation of the sub-directories. I added a directory inside of the default directory. I was also able to upload new prompts to that directory. However, the prompts will not play. Do I need to enable this directory somewhere else in the config??


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Chris Deren Mon, 08/04/2008 - 10:14
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,
  • Cisco Designated VIP,

    2017 IP Telephony, Contact Center, Unified Communications

You need to reference it properly in the scripts.


Chris

Actions

This Discussion