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IVR and Busy ring

webstd.design
Level 1
Level 1

Users cann't dial IVR number from other sites. Every site is using G.711 codec, what can be the problem?

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

Was the IVR installed with G711 or G729? I suggest looking at the MIVR logs on the IVR server.

Chris

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