3911 Call Forward all

Unanswered Question
Aug 5th, 2008
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Hi All,

I've installed 3911 sip ip phone whit a CUCM 6.1.2 and when I try to forward call from the phone doesn't work. The phone display say that the phone is forwarded but when I call the original number no ring.

Thanks in advance for your help


When I forward all from CUCM web page or CCM user page all is running.

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tim.giles Tue, 08/05/2008 - 10:39
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Have you tried upgrading the phone load as this sounds like a compatability problem?

mscaramelli Tue, 08/05/2008 - 22:46
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I installed on the phone the last Firmware available. I changed a 7940 from sccp to sip and I've got the same problem too.



johannesangkasa Thu, 08/07/2008 - 02:46
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Please try add in the Rerouting CSS (in the phone configuration) with the same value as Call Forward All CSS.


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