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3911 Call Forward all

mscaramelli
Level 1
Level 1

‎08-05-2008 06:46 AM - edited ‎03-15-2019 12:25 PM

Hi All,

I've installed 3911 sip ip phone whit a CUCM 6.1.2 and when I try to forward call from the phone doesn't work. The phone display say that the phone is forwarded but when I call the original number no ring.

Thanks in advance for your help

Mscara

When I forward all from CUCM web page or CCM user page all is running.

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3 Replies 3

tim.giles
Level 4
Level 4

‎08-05-2008 10:39 AM

Hi,

Have you tried upgrading the phone load as this sounds like a compatability problem?

0 Helpful

mscaramelli
Level 1
Level 1
In response to tim.giles

‎08-05-2008 10:46 PM

Hi,

I installed on the phone the last Firmware available. I changed a 7940 from sccp to sip and I've got the same problem too.

Thanks,

Marco

0 Helpful

johannesangkasa
Level 1
Level 1
In response to mscaramelli

‎08-07-2008 02:46 AM

Hi,

Please try add in the Rerouting CSS (in the phone configuration) with the same value as Call Forward All CSS.

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