08-05-2008 06:46 AM - edited 03-15-2019 12:25 PM
Hi All,
I've installed 3911 sip ip phone whit a CUCM 6.1.2 and when I try to forward call from the phone doesn't work. The phone display say that the phone is forwarded but when I call the original number no ring.
Thanks in advance for your help
Mscara
When I forward all from CUCM web page or CCM user page all is running.
08-05-2008 10:39 AM
Hi,
Have you tried upgrading the phone load as this sounds like a compatability problem?
08-05-2008 10:46 PM
Hi,
I installed on the phone the last Firmware available. I changed a 7940 from sccp to sip and I've got the same problem too.
Thanks,
Marco
08-07-2008 02:46 AM
Hi,
Please try add in the Rerouting CSS (in the phone configuration) with the same value as Call Forward All CSS.
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