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Playing various random MOH files

richb1971
Level 4
Level 4

If we have 6 MOH files is it possible to play them all in a random order when someone is put on Hold?

We want customers to hear a different part of our message when they are placed on hold.

Rich

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

unfortunately no, you can only define one MOH stream to be played per line/device.

you could only try using the external MOH audio source and try with an ipod set to shuffle songs, other than that there is no way to do so

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

unfortunately no, you can only define one MOH stream to be played per line/device.

you could only try using the external MOH audio source and try with an ipod set to shuffle songs, other than that there is no way to do so

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Suspected so :(

Thanks for reply Java

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