IPCC express system software required

valiegenus · ‎08-06-2008

Hello,

could you please provide me with product number of the windows server 2000 that is required for installing

IPCCX version 4.5(2)? and is it orderd from cisco or microsoft ??

Regards

Chawki Salhi · ‎08-06-2008

Hi,

This can be found in the compatibility matrix here :

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

It is the OS 2000 2.7,4.1,4.1a,4.2,4.3a,4.4a,4.5a,4.5b

It is not the same OS as the one you buy from Microsoft, it is a little bit tuned. You can have it only from Cisco.

With best regards,

Chawki

valiegenus · ‎08-06-2008

Thanx, but how can i order it with this product number

Chawki Salhi · ‎08-06-2008

From what I know, You can't order from Cisco without being a partner.

So if you are not, just contact your Cisco partner.

With best regards,

Chawki

valiegenus · ‎08-06-2008

OK,I will let cisco partnet to order it but what is the product number of that windows version to provide it to a cisco distributer and also to inquire its price form dynamic config tool.??

Regards

shan.nichols · ‎08-06-2008

The Windows software is all part of the pack of CDs/DVDs that you will get when you order CRS and a MCS server for it to be installed on. It will come as the Platform Install Disc (most likely in DVD format) for the IBM or HP server depending on what is ordered for hardware.

There is no part number for the specific Windows installation that I know of when dealing with Express.